Who are we?
Thesis, a digital agency in Portland, OR. We're hell-bent on humanizing the relationship between people and brands, which starts with our teams: real people making real work.
Come as you are. Bring what you bring. We’ll all be better for it.
The name is new-ish to us, but we've been around for 20 years. In contrast to our former identity that reflected what we do, we chose the name Thesis as it better represents how we do it: a full-service agency that believes our strength is in our approach—that the work we make is only as strong as the thought—and data—we put behind it.
The Creative Operations Lead role works to improve the creative initiative process within each of our accounts. The creative initiative being defined as who and what is involved in ushering a project into our agency and back out again as a complete deliverable. They improve upon existing structures and processes, helping teams to move more efficiently and focus on producing great work without being mired in the process. This role works closely with project and account leaders to produce effective implementation plans that leave no contributor behind. Collectively, the Project Operations team works collaboratively with all project stakeholders to improve project execution.
The Creative Operations Lead role sits within the Creative Operations function of the Operations Department, and reports to the Creative Operations Director. This role is aligned with account leaders and executors on the account they support to strengthen our project process from intake to the project post-mortem.
➔ Reports: This role reports to the Creative Operations Director.
➔ Mentorship: This role provides mentorship [Mentor] to individuals and teams within their account to guide and improve the mechanics of the project lifecycle.
➔ Leadership: This role leads their respective accounts through the creation and implementation of united workflows and process improvements. This role does not have people management responsibilities [Coach].
➔ Collaborates: This role collaborates [Collaborator] with project and account leadership to improve and refine the way our teams move through the creative initiative. This role also collaborates with the greater Operations team to ensure that internal and project operational efforts are aligned in their mission and execution.
Creative Operations Leads are responsible for:
ideas into action.
● Unite our Teams: In partnership with the Creative Operations Leads and the Creative Operations Director, work together to develop, maintain, and distribute processes and documentation that creates universal efficiencies & standards across our accounts.
Creative Operations Leads possess the following skills:
Workplace equity is not a single checkbox.
It’s a new way of thinking, of working, and of moving through the world. At Thesis, we prioritize diversity, equity, and inclusion. You’ll see this in our hiring practices, growth plans, and workplace programs—because our agency, our work, and our society are better when diverse perspectives come together.
EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Sex/Sexual Orientation/Gender Identity/Age
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